Privacy Policy

We collect personal information that you provide directly to us when you place an order through our website, including:

• Your name
• Email address
• Phone number
• Delivery address (street, city, ZIP)
• Optional delivery notes you choose to share (e.g., gate codes, drop-off preferences)
• Information about the items in your order

We do not knowingly collect more information than is needed to fulfill your order and communicate with you about it. We do not currently use third-party analytics or advertising trackers on this site.

• To process, confirm, and deliver your order
• To contact you about your order — to confirm details, schedule delivery, or answer questions
• To respond to inquiries you send us by phone, email, or website form
• To improve our products, service, and website
• To comply with applicable legal obligations

We do not sell your personal information. We share it only with service providers we use to operate our business, and only the minimum information they need to do their job:

• Email and CRM platform — to send you order confirmations and follow-up communications
• Payment processor (Clover) — to process payment when we deliver your order in person
• Website hosting provider — to make this website available to you
• Legal compliance — when required by law, court order, or to protect our rights or the rights of others

When you add items to your cart, we save the cart in your browser's local storage so it's still there when you return. This data lives only on your device — it isn't sent to us or any third party until you submit an order. You can clear it at any time using your browser's tools.

We keep order information for as long as needed to fulfill the order, comply with our legal and tax obligations (typically several years), and resolve any disputes. After that period, we delete or anonymize it.

You can ask us to:

• Confirm what personal information we have about you
• Provide a copy of that information
• Correct it if it's inaccurate
• Delete it, subject to legal retention requirements
• Stop using it for marketing communications (unsubscribe links appear in any marketing emails we send)

To make any of these requests, contact us using the details at the bottom of this page.

If you are a California resident, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) give you additional rights, including the right to know what personal information we have collected, the right to delete it, the right to correct it, and the right to opt out of any "sale" or "sharing" of your personal information. We do not sell or share your personal information for cross-context behavioral advertising. To exercise any California rights, contact us using the details below.

Our website is not directed at children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

We use reasonable technical and administrative safeguards to protect the information you share with us. No system is 100% secure, but we treat your information with care and limit access to authorized personnel.

We may update this policy from time to time. When we do, we'll update the "Last updated" date at the top of this page. Material changes will be communicated where required by law.

If you have questions or requests about your privacy:

• Indoor Filter Supply
• 137 10th Street, Tracy, CA 95376
• Phone: +1 (209) 831-0127
• Email: indoorfiltersupply@icloud.com